Referral Coordinator

Palatka St. Johns · Palatka, Florida

Salary: $17.00/hr
Posted: 2026-05-19
Applications close: 2026-10-01

Front Office Coordinator Palatka, Florida Full-Time $16-$19 per hour A growing healthcare provider is seeking a Front Office Coordinator to act as the first point of contact for patients, ensuring a smooth, professional, and efficient front desk experience

Key Responsibilities: • Greet patients and visitors in person and over the phone in a professional, patient-focused manner • Schedule, confirm, and manage appointments to optimize provider time and patient flow • Register new patients and update existing patient records, including demographics and insurance details • Verify insurance eligibility and benefits using payer systems • Collect copays and outstanding balances at time of service • Post charges accurately in line with provider documentation and coding guidelines • Answer and triage incoming calls, directing inquiries to appropriate clinical or administrative staff • Maintain organized patient records, including scanning, filing, and fax management • Support daily reporting and reconciliation of front office financials • Collaborate with clinical and administrative teams to ensure seamless patient experience Requirements: • High school diploma or equivalent • 1+ year experience in a medical office or healthcare setting • Familiarity with scheduling systems, insurance verification, and patient registration processes preferred Skills & Competencies: • Strong customer service and patient-facing communication skills • Excellent organizational and multitasking ability • High attention to detail and accuracy, particularly with data entry and billing • Ability to work in a fast-paced, high-volume environment • Professional, reliable, and team-oriented approach Key role in delivering an excellent patient experience Opportunity to grow within healthcare administration

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